Privacy Policy

Updated 20/02/2020

This privacy policy sets out how Hecom uses and protects any information you give us when you use this website.

Hecom is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website then you can be assured it will only be used in accordance with this privacy statement.

Hecom may change this policy from time to time by updating this page. Please check this page regularly to make sure you are satisfied with any changes. This policy is effective from 24 May 2018.

What we collect

We may collect the following information:

Name & Job title

Contact information (including email) should you opt in to any of our company communications such as newsletters or submit an online query

IP address

What we do with the information we gather

We require this information to understand your needs and provide you with a better service. and, in particular, for the following reasons:

Internal record keeping

To improve our products and services

To periodically send promotional emails about new products, special offers or information you may find relevant via the email address you provided to us

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.


We are committed to ensuring your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, please be aware that we do not have any control over third party sites. Therefore we cannot be responsible for the protection and privacy of any information you provide when visiting these third party sites, and, as such, those sites are not governed by this privacy statement. You should exercise caution and read the privacy statements applicable to the website in question.

Controlling your personal information

You have the following rights:

The right to be informed – you have the right to be informed of the collection of your personal data

The right of access – you have the right to request a copy of your personal data that we hold

The right to rectification – you have the right to have any inaccurate information we hold about you corrected

The right to erasure – in certain circumstances you have the right to have your personal data erased

The right to restrict processing – in certain circumstances you have the right to restrict the processing of data

The right to data portability – you have the right to copy or transfer any personal data you have given us to another controller

The right to object – you have the right to object to us using your personal data for purposes such as direct marketing

Have a question?

If you would like to contact us regarding this policy statement or find out more about how we handle your personal data you may do so by contacting us via email below:

Alternatively, see our contact us page:

Contact Us